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Create, view and resolve service request work orders based upon.
Licensed under the Regular License (see licenses/terms/regular)
Features
  • Service Request (SR) Workbench
  • Converting Service Request to Work Order
  • PDF and CSV data output files
  • User Accounts
  • Security Conscious
  • Multi-language support
Notes
When you submit an request, you will receive an email confirmation which will provide you with a service request number.
As soon as the browser closes or user away, sessions are terminate.
If any service request or user has been deleted (staying in database as deleted).
Installation
Create
a new database in MySQL/MariaDB called test_service
Import the database from sql/default.sql
Modify accordingly the application/config/database.php file
Open application/config/config.php and modify the values to your need.
Nginx Configuration
Nginx configuration for running Service Request Management
server {
listen 80;

# Make site accessible from http://localhost/
server_name localhost;

root /var/www/example.com;
index index.php index.html index.htm;

# Enable rewrite error log
# error_log /var/log/nginx/localhost.error_log debug;
# rewrite_log on;

# Any HTTP request other than those for assets folder, files folder and robots.txt
# is treated as a request for your index.php file.
location ~* ^/(assets|uploads|robots\.txt) { }
location / {
try_files $uri $uri/ /index.php?/$request_uri;
}

# Pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000
location ~ \.php$ {
fastcgi_pass 127.0.0.1:9000;
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME /var/www/example.com$fastcgi_script_name;
include fastcgi_params;
}

# Deny access to .htaccess files, if Apache's document root
# concurs with Nginx's one
location ~ /\.ht {
deny all;
}
}
Resin/Quercus
<web-app xmlns="Resin Home | Caucho"
xmlns:resin="urn:java:com.caucho.resin">

<resin:Dispatch regexp="\.">
<resin:IfFileExists/>
</resin:Dispatch>

<resin:Dispatch regexp="\.php"/>

<resin:Forward regexp="^(.*)$" target="/index.php/$1"/>

</web-app>
Keywords: service request software, php
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0daydown
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